To cancel (update or change) reservations: You must call into our office within the required advanced notice. Otherwise, the full fare will be charged.
Please note: ALL no-shows, non-cancellations, and cancellations not following these procedures will be charged full fare. Cancellations, updates, and/or change requests must be phoned into the office, and any cancellations made by e-mail will not be accepted unless we send back a confirmation. Please contact us at 978-692-9303 if you require further assistance.
Please note that your driver may be from one of our very trusted affiliates. Please reach out to C&L if you have any questions or concerns!